Frequently Asked Questions for Prospective Clients

Q. How much does the Clinic charge?
A. There is no hourly or flat fee for Clinic services. However, clients are responsible for all filing fees, court costs, and out of pocket expenses such as mailing costs and expenses related to serving legal papers on other parties.
Q. How do I request services from the Law School Legal Clinic?
A. Please call us at (479)-575-3056. We are open Monday-Thursday from 8-5 and Friday from 8-4:30.
Q. I have been served in a law suit or need help immediately. Can the Legal Clinic help me?
A. This depends on the type of help you need. Immigration Clinic does intake throughout the semester. Juvenile Defense Federal Practice Clinic for Bankruptcy Assistance, Transactional Clinic for non-profit assistance, and Civil Practice Clinic run on a semester by semester basis, and are only able to do intake a few times a year. Cases may be accepted outside of these times if a student attorney becomes available, but we operate on a waitlist system, and cannot guarantee an instant intake. You are welcome to call and check, and if we can’t help you immediately, we can give you referrals for attorneys and other agencies in the community.
Q. I don’t meet the income requirements for the clinic I need help from; can I still get an attorney?
A. Exceptions to the maximum income guidelines are occasionally made by the supervising attorney, but only in exceptionally rare circumstances. If we are unable to serve you, we can make referrals for attorneys in the area who might be able to help you.
Q. I just have legal questions, I don’t want representation. Can you just answer my question over the phone?
A. The rules of ethics governing attorneys state that answering legal questions can be considered a form of representation. Because we want to give those we help the most complete and accurate information possible regarding their legal issue, we are not able to give advice out based on a phone call. We can refer you to an organization that does provide a similar service.
Q. If I am called to come in for an intake appointment, does that guarantee me an attorney?
A. Not necessarily. Intake interviews allow us to look at the legal issues in your case, and determine if this is a case we feel we can handle. If you case is not something our office can handle for you, we may not be able to represent you. Additionally, if you are seeking assistance from a clinic with income guidelines, intake is the point at which we assess whether your income falls in the guidelines for assistance. If we are unable to represent you, we will try to refer you to someone who can help you.
Q. I need help with an area of law not listed under any of the clinics. Can you handle my case?
A. The best way to find out is to call us. We can’t necessarily list every type of case we handle. If your case isn’t one we can handle, we will try to refer you to someone who can help you.